> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.meetgail.com/platform/communications/inbound/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.meetgail.com/_mcp/server.

# Inbound

> Documentation for Gail, the AI platform for financial services. Learn how to set up GailGPT and Gail Agent to automate customer communications for insurance, banking, and finance.

## Docs

- [Inbound Overview](https://docs.meetgail.com/platform/communications/inbound/overview.md): Set up Gail as your AI receptionist with inbound scripts, actions, directory contacts, and call testing.
- [Setting Up Actions](https://docs.meetgail.com/platform/communications/inbound/setting-up-use-cases.md): Learn how to create and configure Actions (Scenarios) to guide your AI through specific conversation flows
- [Directory](https://docs.meetgail.com/platform/communications/inbound/directory.md): Manage your agency contacts so Gail can transfer callers to the right people
- [Data Extraction](https://docs.meetgail.com/platform/communications/inbound/data-extraction.md): Automatically capture and organize key information from your calls
- [Post-Call & Mid-Call SMS](https://docs.meetgail.com/platform/communications/inbound/post-call-mid-call-sms.md): Set up automated text messages to send during or after calls with customers