> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.meetgail.com/platform/workflows/node-reference/communication/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.meetgail.com/_mcp/server.

# Communication

> Nodes that reach out to people, by text message, email, or Slack.

Communication nodes let a workflow reach the people who need to hear from it: a
text to a customer, an email with an attached document, or a Slack message to the
team. Use them to send confirmations, deliver documents, or raise a heads-up the
moment a run reaches a point that matters.

#### [Send SMS](/platform/workflows/node-reference/communication/send-sms)

Send a text message to a phone number.

#### [Send Email](/platform/workflows/node-reference/communication/send-email)

Send an email, with optional attachments from earlier steps.

#### [Channel Message](/platform/workflows/node-reference/communication/channel-message)

Post a message to a Slack channel.

#### [Direct Message](/platform/workflows/node-reference/communication/direct-message)

Send a direct message to a Slack user.

> **Note**
>
> Channel Message and Direct Message need a connected Slack account. Connect Slack
> once from the [Marketplace](https://app.meetgail.com/marketplace), and the
> workflow can then post on your behalf. Send SMS and Send Email work without any
> extra setup.

> Documentation for Gail, the AI platform for financial services. Learn how to set up GailGPT and Gail Agent to automate customer communications for insurance, banking, and finance.

## Docs

- [Send SMS](https://docs.meetgail.com/platform/workflows/node-reference/communication/send-sms.md): Sends a text message to a phone number.
- [Send Email](https://docs.meetgail.com/platform/workflows/node-reference/communication/send-email.md): Sends an email, with optional attachments from earlier steps.
- [Channel Message](https://docs.meetgail.com/platform/workflows/node-reference/communication/channel-message.md): Posts a message to a Slack channel.
- [Direct Message](https://docs.meetgail.com/platform/workflows/node-reference/communication/direct-message.md): Sends a direct message to a Slack user.