Introduction to Gail | Gail Documentation

Welcome to Gail, the AI platform purpose-built for financial services. Gail helps insurance agencies, banks, and finance companies automate customer communications through intelligent AI assistants and agents.

What is Gail?

Gail is an AI platform built specifically for financial services—insurance agencies, banks, and finance companies. It offers two powerful products designed to handle different aspects of customer communication:

GailGPT — AI Assistant for Financial Services

GailGPT is an AI-powered assistant that can be trained on your business knowledge to answer questions, provide support, and boost team productivity.

Expert on your business — Upload documents, connect systems, and tailor Gail to your specific operations
Industry-specific personas — Pre-built knowledge for insurance, banking, and finance workflows
Multilingual support — Communicates in 10+ languages
Team productivity — Help your staff quickly find answers and serve clients faster

Gail Agent — Your Always-On AI Rep

Gail Agent handles customer communications across multiple channels with natural, human-like conversations.

Omnichannel support — Answers calls, texts, emails, and web chats
24/7 availability — Never miss a customer interaction, even outside business hours
Task automation — Connects with your systems to automate scheduling, follow-ups, and more
Multilingual — Speaks 10+ languages to serve diverse customer bases

Key Features

Natural Conversations

Our AI agents engage in fluid, context-aware conversations that feel natural to your customers—whether by chat or voice.

Knowledge Base

Train your agents on your specific business information, FAQs, procedures, and documentation.

Custom Voices

Choose from a variety of voice options or create custom voices for your brand (GailAgent).

Easy Integration

Connect Gail with your existing tools via our API, webhooks, or pre-built integrations like Salesforce and HubSpot.

Pricing

Product	Price	Best For
GailGPT	$40/user/month	Financial services teams wanting an AI assistant trained on their business
Gail Agent	$425/month	Organizations needing 24/7 AI phone, text, and chat support (includes 5 GailGPT seats)
Gail Enterprise	Custom pricing	Larger teams needing custom voices, workflows, and dedicated support

Start with a free trial to explore the platform. See full pricing details at meetgail.com/pricing.

Who Uses Gail?

Gail is trusted by financial services teams including insurance agencies, banks, and finance companies. Organizations use Gail to:

Scale customer support without proportionally increasing headcount
Provide 24/7 availability for client inquiries across all channels
Automate follow-ups, appointment scheduling, and lead qualification
Reduce response times and improve client satisfaction
Empower agents with instant access to policy details, procedures, and company knowledge

Next Steps

Ready to get started? Head to the Where to Start guide to set up your first agent in minutes.