Team Management

View as Markdown

Invite team members and manage who has access to your Gail workspace.

Inviting Team Members

Send an Invitation

  1. Go to SettingsUsers

Settings Users

  1. Click Add User

Add User

  1. Enter their email address

Add User Dialog

  1. Select a role

Select Role

  1. Click Send Invite

Send Invite

The invitee receives an email with a link to join your workspace.

Pending Invitations

View and manage pending invites:

  • Resend invitation
  • Revoke invitation

Roles & Permissions

Available Roles

RoleDescription
AdminFull access, cannot delete workspace
UserRead-only access to most areas, can create campaigns and add contacts

Changing Roles

  1. Go to SettingsUser

Settings User Navigation

  1. Find the team member

Find Team Member

  1. Click the Pencil icon

Pencil Icon

  1. Select the new role

Manage Team Access

  1. Confirm the change

Confirm Role Change

Managing Team Members

Viewing Team

See all team members with:

  • Name and email
  • Role
  • Product Access
  • Actions

Removing Members

  1. Find the team member

Find Member Remove

  1. Click the Trash icon

Trash Icon

  1. Select Remove from team

Remove from Team

  1. Confirm removal

Removed team members lose access immediately. Any agents or content they created remains in the workspace.

Best Practices

Principle of Least Privilege

Give team members only the access they need:

  • Analysts don’t need edit access
  • Not everyone needs admin rights
  • Review permissions quarterly

Offboarding

When team members leave:

  1. Remove them from the workspace immediately
  2. Review any agents they created
  3. Update any shared credentials

Next Steps